Shipping Policy

Shipping Info

COVID-19 Shipping Time

Due to the epidemic, most of the countries deliver time is delayed. If the delivery time is too serious, we will keep updating notice on our page.

Shipping Notice(9th. Dec. 2021)
Dispatches from Warehouse
Country Tracking Way

Shipping Time

(Business Days)

U.S. USPS 8-14 Business Days


U.S. Fast Shipping 5-8 Business Days $5 USD
Australia, NZ

Aus Post


8-12 Business Days




Royal Mail/


6-15  Business Days


Canada Canada Post 10-20 Business Days

$5 USD

Rest Countries Standard 10-25  Business Days

Up to $7 USD

Disabled Countries: India, Iran, Iraq, North Korea, Syria, Somalia, Cuba ..,etc
Heartcasa can ship to almost any country in the world. We have strong shipping system to serve our global customers. To ensuring that carriers will be safely arrived, we are constantly improving our shipping times. Heartcasa, we make guarantee for our customers to serve better, to make our customer not to worry shipping again.


Why Can not ship to my Country?

Heartcasa can ship the goods to almost any country. But there always has some exception. We now temporarily unable to ship to India, North Korea and some other countries. If you want to know if we ship to your country or not, please go to the checkout page to learn more.


About Processing

The processing status means that we will carry out strict quality controls on your items and ensure they are properly packed before preparing them for shipment. We are happy to announce that now most orders can be shipped out within 24 - 72 hours. Kindly note a small quantity of orders may still need between 3-5 business days depending on our stock availability.


How to know the Shipping information?

When the order is shipped out, our email system will notify you.
Our mail system will automatically send the tracking number to you. You can track the shipping information on our tracking order page. If you want the local carrier shipping detail, please contact us for more detail.


Shipping Time

Notice: Affected by Covid-19, there will be some delay on the delivery.

We the package was shipped out, your email/sms will receive the shipping notice. Usually, the shipping time will take 5-15 business days, but some situations may cause the shipping delay, such at Hurricane, Mountain Fire, or the other situation, may cause the shipping delay. We will make sure you will receive the package, if not, we will give you the full refund, for more shipping detail, please check out the shipping info page.

Kindly note: When the Peak Season coming, please select suitable shipping to have your items in time for Christmas.

When the peak season coming, the shipping time will be longer that we can not control. in order to have your items for Christmas before December 16th. And We suggest you to choose the suitable shipping method.